98toto onlinePrivacy Policy

This page describes what data we collect when you use 98toto online and how we keep that data protected. When you register an account, deposit funds through DANA, e-wallet, mobile banking, or local payment, or play our sportsbook, live dealer, slots, or esports markets, we gather specific information to process your requests, verify your identity, and operate our platform securely.

We take data protection seriously because your account security and privacy directly affect your experience on 98toto online. We do not sell your personal information to third parties unrelated to platform operations. Our servers may sit outside your jurisdiction, but all data transfers are encrypted and we comply with applicable data protection standards in our operating regions.

Our privacy commitments apply to everyone who uses 98toto online. This page explains what we collect, how we use it, who we share it with, your rights, and how to contact us if you have questions.

Data we collect on 98toto online

We collect your email address, full name, date of birth, and a valid national identification number when you open an account. We require this information to verify your identity and comply with Know Your Customer (KYC) regulations. We also collect your payment method details—when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account (mobile banking, local payment, online payment, e-wallet), we capture the transaction reference, amount, and timestamp.

We collect your gameplay data—which games you access, how much you wager, when you play, and your session duration. We collect your account balance, tier status, promotion eligibility, and referral history. We collect your IP address and device type to detect fraudulent access and verify compliance with jurisdiction restrictions. We do not retain your full payment card number or bank account number; payment processors handle that data directly.

How we use your data

We use your identity data to verify your account and comply with regulatory requirements in supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang. We use your gameplay and payment data to calculate your weekly cashback, advance your tier, process referral bonuses, and settle your withdrawals. We use your IP and device data to prevent fraud, detect duplicate accounts, and block access from restricted jurisdictions. We use support communications to resolve disputes and improve our customer service.

We do not use your data to profile you for marketing beyond 98toto online. We do not use your data to build predictive models about your behaviour for sale to other platforms. We do not use your data for credit scoring or risk assessment outside the scope of account management. We retain your data for as long as your account is active, plus 6 months after closure to comply with legal and financial auditing requirements.

Third-party data processors

Our payment processors (the companies operating mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our bank partners online payment, e-wallet, mobile banking, local payment) receive your name, transaction amount, and unique reference to process deposits and withdrawals. We do not control their data handling; they operate under their own privacy policies. Our hosting provider stores our servers and backups; we contractually require them to maintain encryption and not use your data for any purpose beyond hosting our platform.

We may share your data with law enforcement if legally required by court order or warrant. We may share aggregated, anonymized data with game developers to understand platform usage patterns (for example, how many users engage during Piala Indonesia tournaments), but this shared data cannot identify you personally.

Your rights regarding your data

We give you access to all your personal data in your account dashboard—your profile, balance, transaction history, and tier status are visible to you at any time. We allow you to update your contact information and payment method in account settings. We allow you to request a complete export of your personal data by emailing our support team; we will provide it within 14 days. We allow you to request account closure; when you close your account, we delete personal data within 6 months of closure, except where retention is legally required.

Cookies and tracking

We use session cookies to keep you logged in while you play on 98toto online. We use analytics cookies to understand how users navigate the platform and where improvements help. These cookies do not track you across other websites. We do not share cookie data with advertising networks. You can disable cookies in your browser, but some features may not work without session cookies.

Contact us about privacy

If you have a question about your data or your rights, email our support team with "Privacy Question" in the subject line. We will respond within 5 business days. If you believe we have violated your privacy or applicable data protection law, you may lodge a complaint with the relevant authority in your jurisdiction.

Our data protection standards on 98toto online

We encrypt all data in transit using TLS (Transport Layer Security) and encrypt sensitive data at rest. We conduct regular security audits of our systems. We limit access to your personal data to employees and contractors who need it to serve your account. We do not sell your data and we do not permit marketing use beyond our own platform.

This privacy policy applies only to 98toto online and does not cover external links or third-party sites. We may update this policy at any time; material changes will be announced on the platform. Your continued use of 98toto online after a policy change takes effect constitutes your acceptance of the new policy. If you disagree with updates, you may request account closure and withdrawal of your remaining balance.